Expert entrainment is both good and bad depending on the domain in which it is applied. Dave Snowden‘s video explains why. Not only is this instructive, it is humorous. The main points I took away were:
- Despite having a plausible theory and good empirical proof, uptake of a new idea is not a slam-dunk. External pressure is needed to to drive change in many instances.
- Mental filters cloud our thinking. Adapting one set of mental tools to solve a problem in another domain can fail when you are operating the complex domain.
- And finally, the Welsh discovered America.
Leading change effectively means dealing with expert entrainment by adding competing perspectives. Enjoy…